Skip to main content

Ignored Inventory

The Inventory > Inventory > Ignored Inventory page displays the inventory records of the devices that are ignored or linked to retired or disposed assets. A device can be ignored directly through the Ignore option, or indirectly when the linked asset is marked as Retired or Disposed . You may wish to ignore computers belonging to consultants or other third parties. The applications installed on ignored computers are not considered while calculating license compliance. You can at anytime start managing an ignored device by linking it to an asset.

tip

This listing does not include any remote devices, which are not inventoried devices, but incomplete 'placeholder' devices created to track remote access such as through a Citrix Virtual Apps server. Remote device records are available by navigating to Inventory > Virtual Devices > Remote Devices . Similarly, virtual desktop templates are excluded here but are available through Inventory > Virtual Devices > Virtual Desktop Templates .

A device record may be transitioned between different inventory pages based on the following events:

  • If you activate an ignored device, the device record disappears from this page and appears on the Active Inventory page.
  • If you manually remove the linked asset from a device, the device record also appears on the Inventory Without Assets page.
  • If the device has not reported inventory for the set duration (configured on the Out-Of-Date Inventory page), the device record also appears on the Out-Of-Date Inventory page.
  • All ignored devices are also listed on the All Inventory page.

You can perform the following actions on this page:

ActionDescription
Search for an inventory deviceFor more information about using lists, filters, and other UI options, see the topics under Using Lists in IT Asset Management.
Create an inventory deviceSee Create an Inventory Device.
View or change the properties of an inventory deviceSee Create an Inventory Device.
Delete an inventory deviceSee Deleting an Inventory Record. Deleting a record updates the database immediately, as expected. However, instead of being deleted immediately, devices still required for those calculations are given an Archived status (and immediately moved to the Archived Inventory page). For more information, see About Deleting an Inventory Device.
Activate an inventory deviceSee Activating an Inventory Device.
Create an assetTo create an asset linked to an inventory record, select the inventory record, click Create an asset , and select the type of asset. The asset record is automatically created and linked to the inventory device record.
Link to assetSee Linking an Inventory Record to an Asset Record.
Remove the linked assetSelect the inventory record and click Remove link to remove the linked asset from this inventory device. This step is mandatory to ignore an inventory device.
Create a saved viewThe Save view as feature of IT Asset Management enables you to create customized views of a page by saving the applied user interface settings. For more information, see Creating Saved Views.

Properties Displayed on the Ignored Inventory Page

For detailed information on the properties displayed in this list, see Inventory Listings Property Reference.

note

Most lists in IT Asset Management only show a selection of the properties in the underlying database. Some columns are displayed by default and others can be displayed using the column chooser control, including any custom properties that you have added. For information on using the column chooser, see Managing Columns in a Table.